Mark My Play – Terms & Conditions
Parties
- Markmyplay, with its registered address at 5 Cairn Drive, Buxton, Derbyshire, SK17 9XQ (“Markmyplay”, “we”, “us”).
2. The Customer, whose details are set out in the applicable Statement of Work (“you”).
1. Definitions
- Affiliate: any company under common management or control.
- Customer Materials: all information, text, designs, photos, and content you provide to us.
- Data Protection Laws: UK Data Protection Act 2018 and all related regulations, guidance, and industry rules.
- Deliverables: playground markings and car park markings only. These are the only goods and materials supplied by Markmyplay under the Services.
- Delivery Date: the estimated date we provide for delivery of Services.
- Fees: charges payable by you as set out in the Statement of Work.
- Intellectual Property Rights: copyright, trademarks, patents, designs, trade secrets, and all similar rights worldwide.
- Installation Services: installation and related work required to complete the Statement of Work.
- Order: your order for Services, placed in response to our quotation.
- Services: Deliverables and Installation Services.
- Statement of Work: written details of Services agreed between you and us.
3. Services and Delivery
- We will provide Services with reasonable care and skill. Timeframes are estimates only unless agreed in writing.
- Risk in Deliverables passes to you on delivery. Title passes once Fees are paid in full.
- Until title passes, you must store Deliverables properly, keep them insured, and not alter or obscure markings.
- If payment is overdue, we may recover Deliverables from your premises.
- Faulty Deliverables must be returned within 7 days of delivery (or within a year if faults appear later). We may replace or reject claims at our discretion.
- You cannot reject part-only of a delivery.
- If you are a consumer, you have a 14-day cancellation right for non-bespoke Deliverables, subject to return conditions.
4. Fees and Payment
- Invoices must be paid within 28 days.
- A minimum order value of £850 applies.
- Fees exclude delivery, packaging, and VAT (where applicable).
- If you miss a payment deadline, we may: charge interest under the Late Payment of Commercial Debts (Interest) Act 1998; suspend or cancel Services; or dispose of Deliverables we hold for you.
5. Customer Obligations
- Ensure Statements of Work are accurate.
- Be ready to take delivery, including outside normal business hours.
- Provide access and a representative during installation.
- Clear the site before installation. Failure may incur admin fees.
- Pay additional costs caused by delays or lack of site readiness.
- Notify us if third-party sign-off is required.
- Monitor Deliverables for safety and cooperate in addressing risks.
6. Warranty
- Services Warranty: 1 year.
- Deliverables Warranty: 4 years.
- Exclusions: wear and tear, incorrect use, non-tarmac installation, unauthorised alterations, or damage caused by vehicles or other suppliers.
7. Liability
- Nothing limits liability for death, personal injury, fraud, or statutory rights.
- Otherwise, our total liability is limited to 110% of Fees paid or payable under the applicable Statement of Work.
- We are not liable for indirect or consequential losses (e.g., lost profits, contracts, or goodwill).
- We will take reasonable steps to avoid damage to floors, surfaces, and access routes while on site; we are not liable for such damage unless caused by our negligence or wilful default.
8. Intellectual Property
- We grant you a non-transferable licence to use Deliverables for your internal business.
- You grant us rights to use your materials to deliver Services.
- We retain all Intellectual Property Rights in Deliverables.
- We may use non-confidential details, your name, and logo for marketing purposes.
- You will indemnify us for third-party claims arising from your materials, instructions, or content.
9. Confidentiality
- Both parties must keep confidential information secure and only use it to perform this Agreement.
- Exceptions include information that is public, independently developed, lawfully obtained elsewhere, or required by law.
- These obligations survive termination.
10. Data Protection
- Both parties must comply with Data Protection Laws.
- You are the Data Controller; we are the Data Processor.
- We will keep Personal Data confidential and only process it as instructed.
- We will notify you of any data breach without undue delay and within 48 hours of becoming aware.
- We will not transfer Personal Data outside the EEA without your consent unless compliant with Data Protection Laws.
- On request or termination, we will return Personal Data subject to our legal obligations.
11. Termination
- This Agreement ends automatically when all Statements of Work are complete.
- Either party may terminate immediately if the other breaches this Agreement and fails to remedy within 14 days, or becomes insolvent or ceases business.
- On termination, all unpaid charges become immediately due.
12. Force Majeure
- Neither party is liable for failure to perform due to events outside their reasonable control (e.g., strikes, floods, war, government action, supplier failure).
- If such events continue for 30 days, either party may terminate.
13. General
- This Agreement is the entire understanding between us.
- Rights or remedies not exercised are not waived.
- You cannot assign this Agreement without our consent. We may assign at any time.
- Notices must be in writing and posted to the registered address (email is not accepted for formal notices).
- No third party has rights to enforce this Agreement.
- No partnership or agency is created by this Agreement.
- If a clause is invalid, the rest remains effective.
- Governing law: England and Wales. Jurisdiction: exclusive jurisdiction of the English courts.
- Contact: If you have issues with our Services, email us at marc@markmyplay.co.uk
